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Our Services

In today’s volatile and uncertain world, understanding what it takes to ensure the survival and success of an organization can be more challenging than ever. At Kalmaer we specialise in helping organisations that are undergoing significant periods of change. Our consultancy services are bespoke and specifically tailored to suit the needs of your organisation and its people.
Our service offerings are designed to improve resilience, drive innovation, or move your culture forward by design, allowing you to adopt new ways of working, adapt those which are not ideal, or remove those which are no longer appropriate. The advice and guidance you will receive from us, is all centered around making your organisation as resilient as the castle after which our organisation is named.

Business Resilience

Organisations are being disrupted at an ever-increasing rate and can find it a challenge to remain operational and competitive. It is essential to be able to adapt and out maneuvre uncertainty rather than being overcome by it. Our offerings within our Resilience discipline are designed to improve resilience, drive innovation, or move your organization forward by design.

Our resilience framework allows you to identify and adopt new ways of working, adapt those which are not ideal, or remove those which are no longer appropriate. We assist you to enhance business resilience and ensure your organisational environment is appropriate for the future of work, by assessing and understanding the strengths, weaknesses and risks of the following Eight Dimensions of Resilience:

Bonsai Plant
Strategy & Governance2020-10-28T17:42:03+00:00

Ensuring there is a balance between moving forward by design, while also allowing for tactical decision making. We investigate the appropriateness of governance forums and structures currently in place.

Systems & Digital2020-10-25T14:33:40+00:00

Organisations have found that the systems in place prior to the pandemic are no longer suitable for operating in the new normal. A full review is required to ensure stability going forward.

Culture & Wellbeing2020-10-25T14:33:17+00:00

The culture of your organisation is key to the success of your strategy. It is therefore important to review the integrity of your wellbeing programme, the robustness of your culture and the leadership skills to maintain both.

HR Policy & Process2020-10-25T14:32:54+00:00

Due to the pandemic, your policies and processes will have undergone significant rapid change. With more home working and changes in working practices, it is important to ensure that the guidance given across the employee lifecycle is robust.

Working From Home2020-10-26T15:03:03+00:00

Your employees work in flexible locations such as their home, onsite, and your offices. Guidance needs to be given to each of these environments as well as moving forward by design by each type of role.

Organisational Design2020-10-26T15:03:23+00:00

Your organisation evolved up to this point. The design of how your departments have interacted may now have altered and found new paths to work with each other. It is important to ensure they are interacting by design.

Process Design2020-10-26T15:03:51+00:00

With face to face interactions being key to your go to market strategy, it is important that your processes are reviewed to ensure the safety of your employees and the effectiveness of the customer journey is maintained.

Physical Infrastructure2020-10-26T15:04:25+00:00

Working from home increases productivity, reduces absenteeism and improves engagement. Now is the ideal time to reduce cost and maintain a competitive advantage. To do so will require a review by physical location, customer journey as well as leadership behaviour.

Corporate Culture

Team holding hands

Culture can be a challenge to articulate, transform and embed and can be affected through significant periods of change. To ensure that your culture remains strong and as designed, it is important to first define and understand it.

Your people are the core of your organisation and in turn, they are its personality and character. Your culture is a set of shared values and working practices that serve the needs of the business in meeting its strategic aims which your customers identify with. The Kalmaer review and management framework enables an understanding of your culture enabling you to manage, affect and navigate it by design.

Customer Advocacy2020-10-25T14:41:16+00:00

Customers will perceive your culture through how you operate and therefore are attracted or repelled by it. Through this lens we review customer perception and culture representation by your employees & processes.

Strategy and Leadership2020-10-25T13:18:49+00:00

Strategy is intertwined with culture and wellbeing. It is therefore important to review how the strategy is set, disseminated and lived by the leadership team as well as how the leaders embody your values, missions and vision.

Culture Controls & Processes2020-10-25T14:41:31+00:00

Culture is maintained through key controls across the functions of an organisation. We seek to understand how these controls are managed, enforced and understood across your employees.

Supply Chain2020-10-27T10:39:54+00:00

Your supply chain is a representation of your internal culture to your employees and customers. Through this lens, we check for cultural alignment from supplier to distributor where applicable.

Culture Through Change2020-10-27T10:40:17+00:00

Cultural imperative are often tested through periods of significant change. Under this dimension we review how you live your values during such times and maintain wellbeing at all levels.

Employee Wellbeing

People are your most valuable asset. Scientific studies prove that psychologically healthy and engaged teams will perform optimally, driving down turnover and absence, and increasing productivity and creativity. To help you achieve this, we provide preventative initiatives and Employee Assistance Programmes. Our expert team of healthcare professionals, which includes practising CBT Psychotherapists, use scientifically proven models to help promote psychological resilience and encourage sustainable performance. ​

Our framework focuses on two key areas; the leadership, and your wider colleague population.

Tree in a lake

Services For Teams

Resilience Assessment2020-10-28T13:57:38+00:00

Utilising the Kalmaer resilience assessment tool, it is possible to quickly identify wellbeing triggers or risk within your business. The tool provides a ranking score across digital and manual working practices, capturing leading wellbeing risk indicators within the workforce. Our Wellbeing experts will then assist you in preventative initiatives to improve the wellbeing of your colleagues through time.

Wellbeing Strategy2020-10-28T13:58:01+00:00

Our Wellbeing Strategy framework involves a comprehensive review of your existing approach to managing Wellbeing in your organisation. Through a short review we identify areas of strength and risk so you can support your teams to continue to perform optimally. 

Psychological Wellbeing Skills2020-10-28T13:58:32+00:00

Our interactive and intuitive seminars for self-care and wellbeing are designed to facilitate positive psychological health across your colleague population. 

Services For Leadership

Wearable Lifestyle Assessment2020-10-28T13:59:17+00:00

Our lifestyle assessment provides a comprehensive digital picture of your physiology via the use of wearables, helping you understand your stress/recovery levels, sleep quality and fitness through heart rate variability (HRV) analysis. As part of your assessment a health coach will also support you to find a balance and to identify areas of strength and development.

Resilience Coaching2020-10-28T14:00:05+00:00

As part of our resilience assessment service, we offer ongoing coaching support from a wellbeing expert to help manage and build resilience into your leadership team. Using the findings from the lifestyle assessment and regular interaction, our coaching helps leaders to operate at peak performance. 

Concierge Therapy2020-10-28T14:00:44+00:00

Leaders are human. Underneath a successful exterior, a leader may also be struggling to balance their commitments, in some cases this may lead to increased feelings of failure, difficulties in maintaining relationships or even burnout. Our concierge therapy service is a fully confidential, science-backed psychological therapy service for leaders, designed to combine flexibility with an uncompromising superlative experience.

Let’s Make Things Happen

As a leader, the wellbeing of my team has always been of paramount importance and a focus on their wellbeing has always increased engagement, productivity and helped create a highly functioning team. The situation we are now in has reenforced this. By working with Kalmaer, my leadership team and I have been able to ensure that the wellbeing of our team has been our number one priority over recent months and we have seen the benefits of this focus.

Chris Tye

Finance Director – Jaguar Landrover